Elevating Quality Assurance through Exchanges:
Our commitment to excellence is unwavering. If, for any reason, your product doesn't precisely align with your requirements, please reach out to us for an exchange. In numerous instances, we offer a full 100% credit towards your exchange (excluding shipping costs).
You have the liberty to return any item within 30 days, provided it remains in pristine, like-new condition, subject to prior written approval from Atkins & Hoyle Ltd. A modest 10% re-stocking fee applies. Please be advised that items returned in a used or damaged state will not be accepted, and a restocking fee of up to 35% may be incurred. After the initial 30-day period, we regret to inform you that no returns will be accepted unless expressly stated otherwise by Atkins & Hoyle Ltd.
A Commitment to Perfection:
Atkins & Hoyle stands behind the quality of its products. In normal usage, we guarantee our products to be free from material or workmanship defects for a generous period of 2 years from the original purchase date by the user. Under these conditions and limitations, any part found to be defective within this 2-year time frame will be promptly repaired or replaced by Atkins & Hoyle Ltd.
Please take note of the following terms and conditions:
- Atkins & Hoyle's liability is restricted to the repair or replacement of goods or parts exhibiting defects in materials or workmanship.
- The determination of material suitability for the intended use is the sole responsibility of the buyer, and Atkins & Hoyle assumes no responsibility for such determinations.
- Atkins & Hoyle shall not be held responsible for any harm arising from:
- Misuse of products in applications for which they were not designed.
- Failures resulting from corrosion, normal wear and tear, or improper installation.
Atkins & Hoyle Ltd. does not cover shipping charges or installation labor associated with warranty claims. Any service performed by a party other than Atkins & Hoyle shall void this warranty, unless it adheres to Atkins & Hoyle's guidelines and standards of workmanship.
Please note that no warranties of merchantability, fitness for a particular purpose, or any other kind, express or implied, are provided. Any warranties implied by law for the benefit of a consumer shall be limited to a period of one year from the original purchase by the user, unless otherwise required by local laws.
Furthermore, Atkins & Hoyle Ltd. disclaims any responsibility for consequential damages to yachts, equipment, property, or individuals resulting from any equipment failure. The exclusion or limitation of incidental or consequential damages may not apply in some jurisdictions where such limitations are prohibited by law.
This warranty grants you specific legal rights, and additional legal rights may vary depending on your country of residence.
Please be advised that when utilizing a crane, davit, or hoist, all passengers and loose equipment must be removed, and all drain plugs must be opened to allow water to escape; failure to adhere to these guidelines will immediately void this warranty. It is essential to note that no davit, whether fixed or rotating, is designed for lifting a person. Under no circumstances should a person stand beneath or beside any davit while holding a dinghy or while the davit is in operation