Terms & Conditions

Terms & Conditions

Last Updated: September 1, 2023

Please read these Terms and Conditions ("Terms," "Terms and Conditions") carefully before using the www.atkinshoyle.com website (the "Service") operated by Atkins & Hoyle Ltd. ("us," "we," or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Service.


If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase, including, but not limited to, your:

  1. Name
  2. Billing address
  3. Shipping address
  4. Email address
  5. Phone number
  6. Payment information (e.g., credit card details)

You represent and warrant that:

  • You have the legal right to use any payment method(s) provided in connection with any Purchase; and
  • The information you supply to us is true, correct, and complete.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases. (i.e Verification of details for Credit Card processing)


We want you to be completely satisfied with your purchase. If you are not entirely satisfied with your purchase, we're here to help.

Return Policy

  • You have 30 days to return an item in like-new  condition from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.

Restocking Fee

A 10% restocking fee may apply to returned items in certain cases. This fee is assessed to cover the cost of inspecting, processing, and restocking the returned item. A 35% restocking fee may be assessed in some extreme instances


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us for Returns

If you have any questions about our Returns policy, please contact us at:

[Your Company Name] [Your Address] [Your City, State, Zip Code] [Your Email Address] [Your Phone Number]

Contests, Sweepstakes, and Promotions

Any contests, sweepstakes, or other promotions (collectively, "Promotions") made available through the Service may be governed by rules that are separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.


Our Service allows you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content you post to the Service, including its legality, reliability, and appropriateness.

By posting Content to the Service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain any and all of your rights to any Content you submit, post, or display on or through the Service, and you are responsible for protecting those rights.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us at:

Atkins & Hoyle Ltd. 180 Kimmetts Side Rd. Napanee, Ontario Canada K7R3L2   info@atkinshoyle.com  613-354-1919